Questions buyers actually ask

MOQ is stated on every product page. Typical figures are 5 sets for sofa and dining sets, 3 sets for the large cage daybeds, 10 pieces for sun loungers and 20 sets for the small bistro set. MOQ applies per model, and you can mix models and materials freely to fill one container.

Yes. Sample orders are welcome and are priced at a small premium over container quantities because they carry the same setup work without the volume. The sample cost is credited back once the production order is placed.

Yes. Most buyers combine a primary model with smaller quantities of alternatives, and mixing solid teak with powder-coated aluminium is common — teak for the visible statement pieces, aluminium where maintenance would otherwise fall on staff. One loading plan and one set of documents for the whole shipment.

Yes. Size, finish, hardware, cushion fabric and density can all be adjusted, and we quote from drawings or reference photographs. Custom sizes normally need no tooling charge above MOQ. Private-label cartons, instruction sheets and logo application are available — and because we build in-house, confirming a change is a workshop decision rather than a chain of suppliers. Drawing-to-sample runs about three weeks.

Yes. Any colour from the standard Sunbrella or olefin card is available from the stated MOQ. Custom colours outside those cards typically need 500–800 m of fabric, which usually means 15–20 sets; for smaller runs we can normally find a close match within the existing range.

Yes — a single RAL number is all we need. The whole frame is coated rather than panels being swapped, which is why a repeat order two years later matches the first without the variation you get when specifying natural timber.

Standard production runs 25–35 days after deposit, depending on quantity and finish, plus sailing time. Repeat orders are usually faster because patterns and finishes are already set up. January to April books up first for European summer delivery, so peak-season orders should be placed early.

It depends on the model and whether you take the knocked-down version. Every product page lists its carton count and packing, and we prepare a loading plan showing carton counts, total CBM and container utilisation before the container is sealed — so you book freight against real numbers. Knocked-down packing typically trims 25–35% off the cube versus assembled frames.

We load FOB Shenzhen or Nansha and work with your forwarder or ours. Tell us the destination port and we will quote FOB, CIF and door-delivered options so you can compare them against your own freight rates.

The standard arrangement is a 30% deposit to start production with the 70% balance against the copy of the bill of lading. Terms for repeat buyers and larger programmes are negotiable, and we can quote against an L/C at sight if that suits your bank arrangement better.

Every order ships with a packing list, a loading plan and a photo report. Third-party inspection through SGS or BV is welcomed and arranged on request, at AQL 2.5 unless you specify otherwise. We would rather find a problem in Foshan than have you find it at the port.

Send photographs with the carton markings and we will replace the item with your next shipment or produce the part. Slats, bolts, catches, wheels, rope runs, touch-up paint and cushion covers are all held in stock for current models, and parts ship with your next order without extra freight when combined.

Standard export documents, packing list, loading plan and finishing specification come with every shipment. Timber origin documentation and FSC chain-of-custody are available for teak, and powder-coating specifications and frame colour references for aluminium. Tell us which market you import into and we will confirm what that destination requires.

No — it is a choice rather than a requirement. Left alone, teak weathers to an even silver-grey, which is cosmetic and does not affect strength. If you want to keep the original honey tone, apply a water-based teak sealer once or twice a year. Never use bleach or a high-pressure washer on the surface.

A freshwater rinse a few times a season and a mild soap wash is the whole list. No oiling, sealing, sanding or varnishing is required, and unlike timber there is no colour change to expect. Aluminium is the option for properties that will not run a furniture maintenance programme.

Not with the specification we use. Frames are degreased and chromate pre-treated before the powder is applied and cured, so the coating keys into the metal chemically rather than sitting on the surface. That is the difference between a finish that survives scratch-and-salt exposure for years and one that starts lifting at the weld edges after a couple of seasons.

Yes. Cushions use reticulated quick-dry foam over a mesh base, so water passes through instead of pooling, and the covers are solution-dyed acrylic or olefin with zips — removable and machine washable at 30°C. Most buyers add 5–10% spare covers to the first container.

Teak performs well in salt air because of its natural oil and silica content, and we pair it with 304 stainless bolts and brass inserts so nothing rusts onto pale decking. For aluminium, powder coating plus stainless 304 fixings (316 optional for seafront) handles spray without rust streaks. For exposed seafront projects we recommend a marine-grade sealer on timber and quarterly freshwater rinses on both.